Bhavini Shah

Bhavini Shah is a leader in the Customer Success Organization at Salesforce and has helped customers in Healthcare and the Public sector with digital and business transformation. She now leads the Industries Global Readiness team responsible for the product launch readiness and customer experience for purpose-built industry specific solutions across 14 industries ($3B+) including working with upcoming generative AI based industry agents. Prior to her near decade at Salesforce, Bhavini worked in the healthcare industry driving business transformation.

She received her MBA from the University of Chicago-Booth School of Business.

Why I Serve?
I’ve been working in Healthcare for a long time and have seen the intersection of health and economic well-being and the role of public, private and social organizations. The Association House brings a holistic, empathy-based approach with tangible results that is unique and has proven to work for over 100 years. The opportunity to be part of that story and give back using my knowledge and experiences is my small way of helping out - contributing to a better community and better trajectory for individuals to achieve more with the right support.