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Performance and Quality Improvement Manager

Job Type

Full Time

About the Role

Oversees the Performance and Quality Improvement (PQI) processes, along with VP and President, to ensure that agency, licensing and accreditation/regulatory standards are maintained. Oversees Utilization Review staff, and develops processes with them to review records, according to best practice and accreditation requirements for appropriateness and quality of services. Serves as the Council on Accreditation liaison and leads the COA accreditation process. Assists in the development and implementation of the Strategic Plan. Assists with grant writing as assigned.


  • Master’s degree in social work, child welfare, behavioral science, public health, or related degrees from an accredited college or university required.

  • A minimum of 2 years post-masters experience in clinical practice, supervision, substance use, child welfare, or mental health settings.

  • Professional License from State of Illinois preferred. (LMFT, LCSW, LCPC).

Equal Opportunity Employer

Association House of Chicago does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identify, marital status, pregnancy, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service and any other classification protected by local, State, or Federal law.

Application Instructions

Please email Jaime Garcia, Human Resources Director, with your resume and cover letter directly at

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